All legal information

Here you'll find all our terms and conditions, policies and legal information, organized by theme for easy reading and referencing.

General Sales Conditions (GSC)

Rules applicable to ordering, price, payment, delivery and right of withdrawal.

Conditions of use, responsibilities and intellectual property rights.

Delivery times, delivery areas, carriers and order tracking.

Return policy, eligibility requirements and refund times.

Information on import fees, local taxes and assistance in the event of a customs inspection.

Why and how we verify the identity of certain customers and vendors, in compliance with regulations.

Data collection, use and storage, cookie preferences and exercising your rights (access, rectification, deletion, portability).

Publisher identity, contact details, host and mandatory information.

Need help or clarification? Our team is at your service.

If you have any questions about our policies or the use of our site, please write to us via the Contact page.