Buying a pre-owned Chanel or Hermès piece is much more than a simple click. It's a reasoned, emotional, sometimes intimidating choice — especially remotely.
That's why Reench offers a unique service: the Virtual Closet Tour, a private online appointment to discover our rooms live, ask your questions to an advisor, and buy with confidence.
1. See, examine, compare… just like in a shop
During a Virtual Closet Tour, a Reench consultant will present the rooms that interest you live:
- A closer look at the seams, closures, logos, labels, and handles
- Interior presentation, general condition, clothing worn
- Comparison of sizes, colors or similar models
You have a good eye? So do we. Nothing escapes you.
2. Talk about authenticity, with complete transparency
At Reench, all items are authenticated before publication.
But during your appointment, you can:
- Ask questions about the provenance, the invoice, the origin
- Request a focus on a serial number or label
- Understanding how the verification was carried out
You buy with confidence because everything is checked, explained, and shown.
3. A real exchange, not a chatbot
The Virtual Closet Tour is a personalized experience, with a real person, not an impersonal interface.
Our advisor is there to listen, answer your questions, and even compare two options if you're undecided. She's not there to sell you anything, but to guide you.
And if you can't decide? You can think about it, without pressure.
4. A free, worldwide, no-obligation service
- Available from any country
- Quick online booking
- No obligation to buy
- Exchange in French, English or German
Whether you are in Paris, Geneva or Berlin: you experience Reench as if in a private showroom.
Conclusion: a new way to buy luxury
The Virtual Closet Tour is an elegant, practical and reassuring approach to second-hand luxury shopping.
Have you spotted a Birkin, a Chanel jacket, or a rare piece? We'll show it to you. You can examine it from every angle. You can ask your questions. And you can decide, or not.
