Reenchanting luxury: tailoring every detail to our customers

At Reench, every detail is tailored to the customer: item verification, payment, delivery for a purchase in complete confidence.

Reenchanting luxury: tailoring every detail to our customers

At Reench, we believe that a luxury purchase should never be a simple transaction. It's an experience that demands attention, personalization and discretion.

Recently, an international customer contacted us on our Instagram account. Her plan: to acquire one of our rarest pieces, but to check every detail before confirming the purchase. (We're voluntarily withholding her identity, out of respect for the confidentiality of our customers and preowners, one of Reench's core values).

Throughout the process, we exchanged numerous photos, brainstormed on the most advantageous payment currency and adjusted the delivery logistics down to the last detail. Our goal was simple: to offer the best deal in a seamless experience.

This is what re-enchanting luxury is all about: accompanying each customer with diligence, efficiency and discretion.

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