In the world of pre-owned luxury, trust and support are essential. At Reench, we have always been committed to offering our customers a seamless and reassuring experience. Today, we are delighted to introduce our newest feature: a live chat service integrated directly into our website!
Why a live chat on Reench?
Buying a pre-owned luxury item is an important decision. Are you hesitating between two Chanel bags? Do you want to know more about a product's condition or availability? Our live chat is here to answer all your questions in real time. No need to wait for an email response: our team is available to assist you with your purchase.
How do I access the live chat?
It's simple:
- A chat icon is available in the bottom right corner of your screen throughout the site.
- On each product page, you can directly ask your questions about the item that interests you.
- Would you like to make an offer on a product? Use the Make an Offer button for direct interaction with our team.
- Book a Virtual Closet Tour and explore our items in detail with the help of a member of our team.
- Track your order in real time and get updates on its status directly via chat.
Personalized support
Our live chat isn't just for quick answers; it's a true concierge service to guide you through your shopping experience. We're here to answer all your questions.
Try the live chat now!
At Reench, we're reinventing pre-owned luxury shopping by making it more interactive and personal. Try our live chat today and let us guide you to the perfect piece to complete your collection.
