Buying aChanel or Hermès Piece second-hand is much more than a simple click. It's a reasoned, emotional and sometimes intimidating choice - especially from a distance.
That's why Reench offers a unique service: the Virtual Closet Tour, a private online appointment to discover our pieces live, ask your questions to an advisor, and buy with confidence.
1. See, examine, compare... like in a boutique
During a Virtual Closet Tour, a Reench consultant will show you live the pieces that interest you:
- Focus on seams, fasteners, logos, labels, handles
- Interior presentation, general condition, outfit worn
- Comparison of similar sizes, colors or models
Do you have a good eye? So do we. You can't miss a thing.
2. Talking aboutAuthenticity, with complete transparency
At Reench, all pieces are authenticated before publication.
But during your appointment, you can :
- Ask questions about provenance, invoice, origin
- Request a focus on a serial number or label
- Understand how the audit was carried out
You buy with confidence, because everything is checked, explained and shown.
3. A real exchange, not a chatbot
The Virtual Closet Tour is a personalized moment with a real person, not an impersonal interface.
Our advisor is there to listen, answer questions, and even compare two pieces if you're not sure. She's not here to sell, but to support you.
What if you don't decide? You can think it over, without pressure.
4. A worldwide, free, no-obligation service
- Available from any country
- Quick online booking
- No obligation to buy
- Exchange in French, English or German
Whether you're in Paris, Geneva or Berlin, the Reench experience is like being in a private showroom.
Conclusion: a new way of buying luxury
The Virtual Closet Tour is an elegant, practical and reassuring approach to second-hand luxury shopping.
Have you spotted a Birkin, aChanel Jacket or a rare Piece ? We present it to you. You look at it from every angle. Ask your questions. And you decide, or not.
