In the world of second-hand luxury goods, trust and support are essential. At Reenchwe've always been committed to providing a smooth, reassuring experience for our customers. Today, we're delighted to introduce our latest feature: a live chat integrated into our site!
Why live chat on Reench?
Buying a second-hand luxury item is an important decision. You hesitate between two Chanel bags? Want to know more about a product's condition or availability? Our live chat is here to answer all your questions in real time. No need to wait for an answer by email: our team is at your disposal to help you with your purchase.
How do I access live chat?
It's simple:
- A chat icon is available at the bottom right of your screen throughout the site.
- On each product page, you can ask questions directly about theitem you're interested in.
- Would you like to make an offer on a product? Use the Make an offer button for direct interaction with our team.
- Make an appointment for a Virtual Closet Tour and explore our items in detail with the help of a member of our team.
- Track your order in real time and get status updates directly via chat.
Personalized support
Our live chat isn't just about quick answers: it's a true concierge service to guide you through your shopping experience. We're here to answer all your questions.
Test live chat now!
At Reench, we' re reenchanting luxury second-hand shopping by making it more interactive and more human. Try our live chat today and let us guide you to the exceptional piece that will complete your collection..
Got a question? We've got the answer live!
